W6 - Thinking like a Detective: the Art and Science of Information - Gathering

All knowledge professions depend on a person’s ability to obtain accurate, complete, and unambiguous information, whether it be about policies, problems, rules, requirements, visions, strategies, processes, constraints, or organisational culture.

Poor quality information has a direct impact on the quality of the work and end product of knowledge professionals; and yet most people are insufficiently skilled in the vital art of information gathering!   In these days of vast amounts of online data, and digital communications techniques, knowledge workers confront, and indeed contribute to, ever-growing volumes of content, as though sheer content is sufficient in its own right to provide correct answers and generate optimal decision-making.

In the world of forensic information gathering, less is often more!  Detectives, trained in methods for identifying, gathering, seeking, filtering and corroborating information, seek only that information that guides the investigative process, verifies the facts and supports the correct decisions.  Because they are focused on information quality, and they seek patterns, they are able to identify information, and gaps in information, that may not even be recognisable to the average person.  Their goal is to obtain enough quality information to help them not just understand a complete scenario, but also decisively solve a crime and convict a perpetrator. 

This fun, interactive, intensive workshop uses the metaphor of the detective to develop insight, understanding and skills that will allow delegates to take their information gathering efforts to new levels.

The workshop contains lots of fun drills and exercises, but all with serious intent.

Key takeaways include: